The future of travel & loyalty-and its impact on travel merchants by 2020
Katya Lopez blog
How will changes in travel technology impact your business through the next decade? This question is a central focus for us at Switchfly, as we leverage technology to create new revenue opportunities and stronger brand loyalty for travel merchants. The answer, we believe, depends not necessarily on keeping up with the pace of change, but rather leading the way in creating more value for your passengers and customers.
Our team analyzed the current state of the travel landscape, including the threats, challenges and opportunities travel merchants face, and found that the airline, hospitality and financial services industries are experiencing a digital transformation.
The future of travel and loyalty depends on new possibilities for travel technology. Here's what we're seeing across sectors:
While travel may still be in the early stages of next-gen possibilities, make no mistake about it: consumers have high expectations for technology and no supplier, distributor or platform is too big to fail if it doesn't adapt to consumer UX appetites.
To learn how you can leverage new technology to create better customer experience and realize revenue growth potential, download "The Future of Travel & Loyalty 2020 Outlook" report now and explore these topics in more detail!
Blog author: Katya Lopez