Switchfly is the trusted technology partner for airlines, hotels, online travel agencies and financial services companies across six continents because we enable the rapid deployment and ongoing optimization of online travel, loyalty and ancillary experiences. Switchfly is the only online travel services provider to deliver state-of-the-art business features, content and inventory from a cloud platform for increased profitability and business transformation. Our Air, Hotel, Finance and Agency solutions power entire websites and call centers, and extend the functionality of existing client sites, including the industry’s largest loyalty program. Switchfly is an integral part of our clients’ goals to engage their best customers.

Client Success

Read the case studies below to learn how our clients solved their business challenges with the comprehensive capabilities of our industry solutions powered by Switchfly platform, and delivered new value to their customers as well as to the bottom line.

United MileagePlus Enhances Engagement with Data-Driven Optimization

United Airlines currently operates over 5,200 flights to over 375 destinations worldwide. United’s loyalty program, MileagePlus, has over 90 million members. MileagePlus wanted to launch a new program to actively encourage their members to use their miles and increase customer loyalty by offering their members unparalleled redemption options including a breadth of inventory and price points.
Read the case study.

Vacations by Marriott Enhances Product Offerings and Drives Growth

Marriott International, Inc. operates more than 4,000 properties and 18 brands, with managed and franchised properties in over 80 countries and territories around the world. The East Coast’s first drive-in, the first motor hotel, and the first hotel chain designed for business travelers are just a few milestones in Marriott’s storied history of innovation. The company offers over 697,000 hotel rooms for nightly stays, and has an additional 195,000 rooms in the development pipeline.
Read the case study.

Club Premier Sets New Standard for Customer Satisfaction

Aeroméxico is Mexico’s largest airline carrier with service throughout the Americas, the Caribbean, Europe, and Asia. Club Premier is the coalition loyalty program operating Aeroméxico’s Frequent Flyer program of 3.5 million members and is jointly owned by Grupo Aeroméxico and AIMIA.
Read the case study.

Royal Orchid Holidays Delivers Unlimited Choice to Customers

Royal Orchid Holidays is a Business Unit of Thai Airways International Public Company Limited and one of the largest airlines in the Asia Pacific region. It operates domestic, regional and intercontinental flights radiating from its home base in Bangkok to key destinations around the world and within Thailand.
Read the case study.