Customer Experience
Turn Customers
into Loyal Fans
with Travel Rewards
Turn Customers
DESTINATION
Austria
ARRIVING
10:30 AM
GUESTS
2
From
4,600 points
Dynamic Packaging
Switchfly’s innovative packaging features aggregate the world’s largest travel inventory into one seamless experience, resulting in higher engagement, increased redemption rates, and loyalty members who actively choose your program over alternatives.
Machine Learning and Artificial Intelligence
Machine learning and artificial intelligence pave the runway for a seamless, personalized customer experience, increasing cart size and conversion rates.
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White-Label Travel Platform
White-label travel booking platforms are no longer solely reserved for travel agents. With access to 400K+ travel SKUs, your company can transform ordinary loyalty points into extraordinary travel experiences to generate higher average transaction values than merchandise or gift card offerings.
Traveler Support
Whether they’re redeeming, booking, or boarding, Switchfly has your customers covered with support every step of the way with global currency, language, and on-ground traveler support, so they never miss any part of the travel experience.
Turn Customer Experience Into a Continuous Revenue Engine
Exceptional customer experiences don’t just build loyalty—they generate revenue. With Switchfly, you can create personalized travel and vacation packages through our global supplier network—helping customers book what they want, the way they want. With real-time pricing and availability, you can lower distribution costs and deliver a seamless booking experience that keeps customers engaged and coming back.
Summer night market
Cabo San Lucas, Mexico
Total Points
138,494 Points
Rewards Points Redemption
Type in the text box or use the slider to select how many points you’d like to use for payment. To pay with your card only, set slider to 0.
9,378
$359.15
Unlock higher demand and revenue with Switchfly.
And when it comes specifically to travel?
Customer satisfaction creates more money per transaction for your business.
A PwC study showed an extraordinary customer experience can lead to a 14% price premium for hotel stays and a 10% premium for airline tickets.
Another McKinsey study highlights the power of improving ancillary services, customer loyalty programs, and flexible payment options, all of which could lead to a further $8 billion in additional revenue for the airline industry.
Implement in Weeks, Not Years
We work at the speed of our partners. Switchfly provides travel loyalty technology to support global travel capabilities—fast.
Strategic Consultation
Our travel loyalty technology experts support you from implementation to ongoing success—combining platform setup with marketing and operations strategy to optimize how travel rewards fit into your broader customer experience, ensuring you get the most value from every feature.
Precise Implementation Planning
This is your journey—you need a roadmap that’s specific to your business. That’s why we develop a detailed roadmap customized to your technology architecture, pricing structures, and staff capabilities.
Rapid Deployment
While in-house development can take several years and millions of dollars, Switchfly integrates travel offerings into your existing program in just weeks, significantly reducing costs and accelerating time-to-value.
Transform Your Customer Experience Today
Have 15 minutes? See travel loyalty in action.