Unlocking Customer Engagement and ROI
The Power of Adding Travel Rewards to Loyalty Programs
What You Can Do With Switchfly
Improve Customer Segmentation And Reward Valued Customers
Understand traveler preferences and give customers more of the travel products they want. Create unique booking experiences and offers based on sophisticated segmentation rules that help you recognize and reward customers according to spending patterns and behaviors.
Drive More Bookings With Flexible Earning And Redemption Options
Engage high and low points balance members more effectively by allowing points earning and redemption on travel products and packages, not just flights. Improve loyalty program performance with flexible redemption options that include miles or points + cash functionality.
Expand Travel Promotions And Drive Higher Conversions
Scale your loyalty marketing efforts with point discounts and promotions to members. Integrate our solution with your points bank and customer data platform to control how your inventory is displayed and priced, manage currency rules and conversion rates, and run more effective promotions.
Offer Customers More Travel Options Through A Single Solution
Unify your e-commerce and loyalty needs instead of managing multiple vendors and solutions. Manage business rules and supplier relationships your way, in one easy-to-use tool that is constantly updated with new features and supports multiple languages and currencies to meet customer needs.
Switchfly Loyalty Features
Dynamic Packaging
Dynamically build travel packages by combining flights, hotel, car, and activities within the booking flow
Segmentation & Targeting
Micro-segment and target any combination of profile or itinerary attributes
Pricing & Promotion
Offer point discounts and promotions to users
Earn & Burn
Allow members to earn loyalty points for travel purchases, and redeem points in combination with other payment methods
Marketing & Messaging
Customize travelers’ shopping and booking journey with different messaging options, discounts, primary & secondary promotions or exclusive deals
Currency & Language
Automatically display content in other languages and currencies based on where your customers are
Insights & Reporting
Real-time access to booking data, financial data, business intelligence reports, and web analytics, as well as automatic pass-through to back end systems
On–Ground Traveler Support
Customer service representatives are available 24/7 for first-class traveler support
OUR MISSION