Personalization drives a 23% increase in hotel booking conversions

How Less Leads to More

It’s a big world out there, with 700K+ hotels for rewards travelers to choose from worldwide. Switchfly’s AI-powered personalized hotel recommendations narrow the field to a closer match with customer preferences, leading to a 23% increase in hotel bookings.

Elevating the CX

Personalization engages customers and delivers satisfying experiences that build trust and loyalty. Need proof? Customers using our similar hotels feature

• Review nearly 3X more hotel options
• Spend 5 additional minutes on our platform
• Book hotels 23% more often

Get our case study to see how Switchfly innovation is shaping user behavior and improving business outcomes.