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12Apr

Switchfly Partners with Conztanz to Ease the Burden of Interrupted Operations on Travelers and Airlines

New Travel Hero offering gets stranded passengers to hotels more quickly, offers them choice of accommodation and optional upgrades and substantially enhances guest experience when travel is interrupted.

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23Aug

Travel Daily News International: Southwest, JetBlue lead average reward price rankings among five major US Frequent Flyer Programs

Low-cost carriers Southwest and JetBlue continue to offer US flyers the lowest average reward seat pricing, despite an industry shift to dollar-based rather than mileage-based loyalty points accrual.

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22Aug

Skift: Southwest and JetBlue Loyalty Plans Are Best for Free Domestic Tickets Says Study

Southwest Airlines and JetBlue Airways still offer more value for occasional flyers seeking to redeem points and miles for domestic coach itineraries, according to new analysis from IdeaWorks and SwitchFly.

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19Aug

Yahoo! Finance: Here's how you can avoid fees for Wi-Fi and extra legroom during your trips

Most travelers steer clear of optional fees to make their trip more comfortable, according to new data from reward platform Switchfly. Roughly half of the 9,996 travelers surveyed said they "have no intention of purchasing" extras including priority boarding access, upgraded seating or in-flight Wi-Fi.

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19Aug

CNBC: Travel hacks to avoid fees for Wi-Fi, extra legroom

Pay for a better airline seat or hotel Wi-Fi? No thanks.

Most travelers steer clear of optional fees to make their trip more comfortable, according to new data from reward platform Switchfly.

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18Aug

Global Traveler Magazine: Switchfly: In-Room WiFi No. 1 Ancillary Travel Survey

Switchfly, the technology company powering travel search/booking, loyalty program engagement and ancillary merchandising solutions for the world’s airlines, hotels, online travel agencies and financial services, announced the results of Forrester’s Q2 Online Benchmark Recontact Omnibus Survey, which examined the behaviors of American travelers and their thoughts on hotel and airline ancillary services. The national survey went to 9,996 U.S. online adults in June.

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15Aug

Hospitality Technology: In-Room Wi-Fi Selected as Number One Travel Ancillary

Switchfly, Inc. has announced the results of Forrester’s Q2 Online Benchmark Recontact Omnibus Survey, fielded on behalf of Switchfly, Inc., which examined the behaviors of American travelers and their thoughts on hotel and airline ancillary selections. The national survey was fielded to 9,996 U.S. online adults (18+, online weekly or more) in June 2016.

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11Aug

Yahoo! Finance: Time to Speak Up If You Want Better Travel Rewards

Earlier this summer, the U.S. Department of Transportation’s Office of Inspector General released a long-awaited audit report on airline loyalty programs. The investigation, requested by Rep. Alan Grayson (D-Fla.), concluded that the government has the authority to regulate frequent-flier programs and called on officials to create new disclosure rules, which the DOT’s Office of Aviation Enforcement and Proceedings said it will do.

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10Aug

Switchfly Forrester Press Release August 10, 2016

Switchfly Press Release

Switchfly Survey: Travel Loyalty and Technology Platform Discovers that Travelers Select In-Room Wi-Fi as Number One Travel Ancillary

Americans also care about ground transportation and airport shuttles and think loyalty points are key to booking travel

09Aug

TravelPulse: What Are Americans' Most, Least Favorite Ancillary Travel Services?

In 2016, it should come as no surprise that in-room Wi-Fi is the most common ancillary service purchased by American travelers.

However, interestingly, priority boarding is the travel ancillary most would rather forgo.

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