Personally Identifiable Information We Collect
Use of Your Personal Information
Switchfly uses your Personal Information obtained through the Website to provide the services or information you have requested, to personalize your experience on the Website, to provide customer support, to improve the Website, and for other legitimate business purposes. Switchfly does not currently use your Personal Information to conduct direct marketing, but may do so in the future.
When We SharePersonal Information
We maintain reasonable technical and organizational measures to protect Personal Information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. Unfortunately, no information security system can be 100% secure. As a result, although we strive to protect your Personal Information, we cannot ensure or warrant the security of the Personal Information against any possible loss or unauthorized access.
The Website and our services are hosted on servers located in the United States. If you are located in a non-U.S. jurisdiction, please note that your Personal Information will be transferred to the United States, a jurisdiction that may not provide an equivalent level of data protection to the laws in your home country.
Other Information We Collect
Some information may automatically be collected as you browse the Website. Our Website server automatically collects information such as the domain name of the service providing you with Internet access, the Internet protocol (IP) address used to connect your computer to the Internet, the average time spent on the Website, pages viewed, information searched for, access times, and other relevant statistics.
We do not collect personally identifiable information about you on the Website without your knowledge, and all such information is collected directly from you. You are not required to provide us with this information, but if you choose not to, you may not be able to participate in some of the activities or received some of the benefits available on the Website or through our services.
You may opt-out of receiving direct marketing email or messages from Switchfly at any time by notifying us via email at email@example.com. You may also opt-out by responding to the optout option included with any direct marketing email or message that we send.
Access to Your Personal Information
You can access, correct and update your Personal Information by emailing us at firstname.lastname@example.org.
Switchfly abides by the privacy principles of the U.S.-EU and U.S.-Swiss Safe Harbor Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.Effective Date: February 1, 2012
Switchfly, Inc. (“Switchfly”) recognizes that the European Union (“EU”) has an “omnibus” data protection regime established pursuant to the European Data Protection Directive (95/46/EC) (the “Directive”) and that Switzerland has adopted a data protection law (together, “Data Privacy Laws”). Among other things, the Data Privacy Laws generally require “adequate protection” for the transfer of personally identifiable information about individuals located in the EU and Switzerland to Switchfly’s operations in the United States.
Switchfly provides a hosted online travel agency software platform which enables its enterprise business customers to sell airline flights, hotels, car rentals, and other travel products for cash and loyalty program points (the “Switchfly Service”). In the course of providing the Switchfly Service, Switchfly processes its enterprise business customers’ data which includes personal information of individuals located in the EU and Switzerland who shop for and purchase travel products from Switchfly enterprise business customers via the Switchfly Service (“European Travelers” and “European Traveler Data"). Switchfly accordingly adheres to the requirements of the U.S./EU and U.S./Swiss Safe Harbor Privacy Principles published by the U.S. Department of Commerce ("Safe Harbor") with respect to certain European Traveler Data received in the United States about European Travelers. Switchfly is not responsible for the content of the information it processes, nor is it responsible for the way its enterprise business customers treat the Personal Information they collect or control.
Each of our enterprise business customers acts as the data controller for any European Traveler Data collected in the EU and Switzerland and subsequently transferred to Switchfly in the U.S. Switchfly acts as a data processor on behalf of our enterprise business customers with respect to such European Traveler Data and accordingly only carries out the instructions of such customers with regard to the collection, processing, and protection of European Traveler Data.
For more information about Safe Harbor please refer to the U.S. Department of Commerce website at http://www.export.gov/safeharbor/. European Travelers may first wish to contact the enterprise business customer with questions regarding European Traveler Data shared with Switchfly, as this may be the most efficient means of addressing such access requests. European Travelers may email Switchfly at email@example.com to review the European Traveler Data that Switchfly holds about them. Any European Traveler who cannot resolve his or her issue directly with the enterprise business customer or Switchfly can contact the local data protection authority for further information and assistance. If you have any questions about our Safe Harbor participation, please email us at firstname.lastname@example.org.Effective Date: February 1, 2012