Airline Irregular Operations (IROP) Management
Quickly accommodate travelers affected by irregular operations
Switchfly’s Airline IROP Management allows airlines to move the entire interrupted operations process online and automatically accommodate stranded passengers while minimizing impact on their own employees. Once notified, customers can choose their own hotel from airline-contracted inventory.
Ensure the best rates by utilizing our revenue management tool & hotel inventory for deeply discounted/CUG rates
Personalize the offer with custom rules by membership tiers
Streamline operational requirements necessary to manage irregular operations
Improve customer satisfaction and avoid traveler frustration by minimizing the time to accommodate affected passengers
Three simple steps: Scroll, Select, Sleep
Our partner, Conztanz, connects directly to the airline’s PSS to read PNR so Switchfly can alert the passenger and provide accommodation when a flight is cancelled
Leverage our hotel supplier network to provide choices to the traveler and cost savings to the company
Minimize company costs and reduce employee stress by streamlining your management of irregular operations - deploy less staff and achieve greater results
Implementing and Engaging with Switchfly’s Airline IROP Management
Switchfly has done all the heavy lifting for you, integrating a rich list of inventory providers to give you built-in ease of implementation. You can tailor messaging, pricing and offers for each customer.
Switchfly handles all contractual relationships and negotiations with suppliers so you truly have one contract, one point of contact. LEARN MORE
You handle all contractual relationships with suppliers. Switchfly APIs enable connections between suppliers.
It’s time for a radical change.